The Brant Community Healthcare System is a fully accredited and award winning healthcare organization that is committed to patient and staff safety. BCHS is dedicated to being accountable and transparent to the community that they serve. They wanted to create a refreshed website that integrated current technology while incorporating their corporate value of patient accountability.
BHCS chose Blueprint through a rigorous RFP process to redesign their online presence. Blueprint undertook a discovery process to determine what stakeholders wanted from the website and incorporated their findings into the build. Features included the ability for different permission levels and management areas, a unique wait-times web app that provides updates from the ER and Urgent Care Clinic, and a self-learning Frequently Asked Questions page.