CLEANING UP ONLINE ORDERING
Advantage Maintenance Products is a Paris-based wholesaler that supplies more than 2,000 janitorial products through nearly 600 distributors across Canada.
AMP has a rich history of customer service and was looking for a way to maintain an easy and intuitive interface for those seeking the convenience of online ordering.
The challenge they came to Blueprint with was integration. AMP already has a website that lists all their products, and uses an ERP system that manages their inventory and customer accounts. Because AMP was not interested in rebuilding either of those, any e-commerce or shopping cart solution we created would need to work seamlessly with these existing systems.
A CUSTOM SOLUTION
Blueprint began its work by identifying solutions that would allow us to connect with the website and ERP with minimal distraction, and without the cost of building entirely new processes and systems. Our solution included:
CUSTOM SHOPPING CART CHECKOUT
A custom shopping cart checkout process to push orders from the existing site into the ERP system
A CUSTOMER DASHBOARD
A customer dashboard on the website for credential and permission verification.
A CUSTOM-BUILT CONNECTOR
Connecting the ERP and product database. Pricing, products and accounts are tabled, mapped and pushed to the website.
THE RESULT
STREAMLINED ORDER
FULFILLMENT
The result has been a seamless integration between customer orders, the online store and the ERP.
SAVING TIME FOR
CUSTOMER REPS
Order fulfillment has been streamlined, saving time for customer reps who can now focus on expanding accounts.
INCREASE IN SALES SINCE IMPLIMENTED
Advantage Maintenance Products has seen an increase of sales since the solution was implemented.
Just as AMP works with their customers on finding the right cleaning and maintenance products, Blueprint provides solutions that tidy up (or deep clean) technical processes that make organizations more efficient and effective.
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